Elaborate improvements to your Newport Beach, CA property should only be undertaken by trusted contractors in order to ensure a long lasting and attractive end product. Let’s take a look at what to expect when hiring such a contractor to give you a better idea of the benefits.
Professionalism and Integrity
A landscape contractor should be reliable and honest. They will be able to tell you exactly what's involved in the project, how long it will take, and the cost. They should communicate every step along the way and be upfront with any issues.
Being well qualified, skilled contractors are masters of their craft. Every project they work on is constructed to last. They will also have the expert knowledge necessary to answer all your questions and alleviate any concerns, failing which they should have the capacity to find out and get back to you on specific details.
A Stunning Portfolio
Before selecting a contractor for your project, ask to see their portfolio of past projects, or browse their website for an idea of the type of work they do, the style of design they offer, and the scale of the projects they have previously completed. This will give you a good idea of whether or not they are equipped to deal with the demands of your project.
Expecting a sleek modern design from a small company that specializes in traditional landscape design, for example, may be asking too much, unless the company can demonstrate its capacity to work within your stylistic requirements. Likewise, a large scale, multi-tiered landscape overhaul is a job suited for a company that has demonstrated its ability to successfully complete similar feats of engineering in the past.
Insurance is a must. Not only is it a statutory requirement, making it illegal for contractors to operate without it in construction and construction related industries, insurance is there to protect all parties involved - homeowner, work team, and company. Insurance guarantees that financial obligations are met should damages occur to the homeowner's property due to the neglect or lapse in judgement on behalf of the company. The work team is protected in terms of liabilities caused by on-site injury or accidents, and the company is protected by ensuring against catastrophic legal fees due to unforeseen circumstances. As a homeowner, taking on the risk of hiring an uninsured contractor is ill-advised to say the least.
A Proven Track Record
Results speak for themselves. As a homeowner, do some background research before deciding on a contractor. Companies with years of experience, a long list of satisfied customers and a number of happy returning customers are all signs of a good track record and a knack for customer satisfaction. Check out online reviews, ask for recommendations from friends and family, or talk to previous clients of the company to find out about their experiences with the contractor.
Follow up and guarantee
Last but not least, a contractor with a sincere interest in customer service will follow up to ensure that the customer is still satisfied with the work down the line. A guarantee should cover you against paying for repairs or replacements in the event of a callback.